Last updated: June 2026
At Scents by Desire, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights as a customer.
Information We Collect
When you place an order or contact us, we collect your name, email address, phone number, and delivery address. We may also collect browsing data such as pages visited and time spent on the site to improve your experience.
How We Use Your Information
We use your information to process and deliver your orders, send order confirmations and updates, respond to your enquiries, and improve our website and services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Order Communication
Order details may be shared via WhatsApp for confirmation and delivery coordination. By placing an order, you consent to being contacted on the phone number provided.
Cookies
Our website uses cookies to remember your preferences and improve site performance. You can disable cookies in your browser settings, though some features may not work as intended.
Data Security
We take reasonable steps to protect your information from unauthorised access. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at orders@scentsbydesire.com.
Contact
For any privacy-related questions, email us at orders@scentsbydesire.com or reach us via WhatsApp.